We understand that your memories are precious to you. That is why we work to ensure that you receive the best quality video and audio transfers. However, we cannot guarantee the state of your project until we have the chance to review it. Our standard turnaround time to complete an order is two weeks. This time may vary, more or less, depending on our current workload and the size of your order.
In a hurry? You are welcome to rush your order for a fee. The standard charge for rush orders is 50% of the work involved.
Example: Videotape to DVD transfer: $15 (x2) = $30 + Rush Fee (50% of work): $15 = $45 + tax
Please understand that rush orders are considered orders that are expected to be completed within a week or less. Again, time is dependent upon various factors. Feel free to call us to receive a more accurate estimation of when your order may be completed.
Request for same-day turnaround projects are subject to be charged up to 100% of the work involved.
As always, we will keep you in mind as we work to preserve your memories. Should any problems arise during the process of your project, we will contact you and only proceed with your approval.